200+ Languages, One Call Away: PTIGlobal Over-the-Phone Interpretation
In today’s globalized world, language barriers still halt progress. Whether you’re managing customer support for an international brand, providing patient care at a busy hospital, coordinating services for a diverse community, or conducting internal meetings across multilingual teams, effective communication isn’t optional; it’s essential.
PTIGlobal’s Over-the-Phone Interpretation (OPI) service solves this critical challenge.
Real-Time Access to 200+ Languages
Need a Mandarin interpreter at 2 a.m.? A Somali interpreter within seconds? PTIGlobal provides on-demand access to skilled interpreters in over 200 languages, available 24/7/365. Our interpreters are trained, vetted, and ready to bridge language gaps immediately, not hours or days later.
Excellence Through Rigorous Standards
We maintain best-in-class interpreter quality by using a proven, multi-step selection process. Due to these rigorous standards, only about 20% of prospective interpreters successfully pass our screening process and interpret professionally for PTIGlobal.
This isn’t a scripted call-center interaction. You’re connected with experienced human interpreters who understand cultural nuances, specialized terminology, and how to maintain accuracy during important conversations. From legal, medical, and financial discussions to internal performance reviews and customer support interactions, our linguists have deep expertise tailored to your context.
Fast and Simple When Every Second Counts
In urgent scenarios, speed matters. Our OPI platform is intentionally simple to use, without lengthy waits, complicated phone menus, or confusing access codes. With a quick call or easy-to-use app, you’re speaking clearly through an interpreter typically within seconds.
American Sign Language (ASL), Spanish, and more than 90 other languages are available on-demand, usually in less than 20 seconds, across the United States, every day of the year. And getting started with Video Remote Interpretation (VRI) is just as easy.
Common Use Cases Include:
- Hospitals managing multilingual patient communications
- Internal business meetings, including performance reviews and HR conversations
- Law enforcement interviewing non-English-speaking individuals
- Insurance providers handling international claims
- Tech companies troubleshooting customer issues globally
- Government agencies assisting diverse populations
Secure, Scalable, and Always Available
PTIGlobal’s OPI service adapts seamlessly, whether you’re a small clinic or a multinational enterprise. Platform security is FERPA and HIPAA compliant, ensuring your conversations remain confidential and secure. Detailed reporting gives you actionable insights into interpreter usage, language demand, and more, empowering your organization to optimize your processes.
Why Choose PTIGlobal?
PTIGlobal’s expertise goes beyond localization, internationalization, and quality assurance. Our over-the-phone interpretation services ensure your organization communicates effortlessly, clearly, and effectively across languages. Helping you be understood everywhere is at the heart of what we do.
Let’s make your communication effortless.
Contact us today for a demo and see how our OPI service can transform your multilingual interactions.
