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PTIGlobal’s Over the Phone (OPI) and Video Remote Interpretation (VRI) services bring high-quality, real-time linguistic support to clients, facilitating clear and effective communication in a variety of settings without the need for interpreters to be physically present.
Video remote interpreting and translation services leverage advanced phone and video conferencing technology to provide access to professional interpreters, offering a flexible and cost-effective alternative to traditional in-person interpretation.
Video remote interpreting (VRI) services offer businesses a flexible option for accessing qualified interpreters remotely. With VRI, interpreters assist through live video conferencing to help bridge communication gaps in real time.
This can be particularly beneficial when communicating with multilingual clients, patients, or employees, ensuring smooth and accurate exchanges in a variety of languages. While not an instant, click-to-connect service, VRI allows companies to schedule interpreter support as needed, enabling effective communication across diverse language barriers.
Similarly, video translation services provide industries with the ability to translate documents, videos, or audio content professionally and quickly, without geographical limitations. These services allow companies to have their media content localized in real-time or near real-time, helping expand their global reach efficiently.
Our remote interpreting and video translation services are highly adaptable and beneficial across numerous industries:
Ensure compliance and accuracy in legal settings, from courtroom proceedings to depositions and client consultations.
Bridge language gaps between teachers, students, and parents, enhancing the learning experience for non-native speakers and ensuring everyone is on the same page.
Provide equal access to public services by offering multilingual support for citizens who may require assistance in a language other than English.
Improve customer satisfaction by offering support in the customer’s preferred language, leading to better engagement and resolution of issues.
Enable seamless communication between financial institutions and their clients, ensuring accuracy in transactions and advice, and maintaining compliance with regulations.
Facilitate clear and accurate communication between medical professionals and patients, ensuring that patients fully understand their treatment plans, diagnoses, and medical advice.
Assist with bookings, check-ins, and customer service interactions, ensuring a smooth and enjoyable experience for international travelers.
Ensure clear communication during claims processing, policy explanations, and customer support, reducing misunderstandings and improving client relationships.
Over the years, we have simplified the process of connecting with professional interpreters to ensure seamless communication. Here’s how our video remote interpreting service works:
Clients can request remote interpreting services in advance through our secure, online platform, which is accessible on computers. This allows for easy scheduling at a time that works best for your needs.
Once the request is made, our PM team will connect you with a certified, industry-specific interpreter in your chosen language.
Once the interpreting session is over, PTIGlobal provides detailed reporting and session data to help you track usage and efficiency. For clients needing regular services, we offer scheduled appointments as well.
Our team understands the importance of maintaining confidentiality and compliance in sensitive industries such as healthcare, legal, and financial services.
Our video remote interpreting platform is fully secure, adhering to strict standards. All communication is encrypted to protect privacy, ensuring your information remains confidential throughout the process.
Are you ready to break down language barriers and improve communication for your organization? PTIGlobal is here to help. Our video remote interpreting and video translation services are designed to meet the needs of businesses across a variety of industries.
Contact us today to schedule a demo or to learn more about how our services can enhance your operations. Let PTIGlobal be your partner in providing clear, accurate, and professional language solutions, no matter the location or situation.
Video remote interpreting (VRI) is a service where an interpreter provides real-time language interpretation through video conferencing technology. This service allows individuals or businesses to communicate effectively in different languages without requiring the interpreter to be physically present.
The cost of VRI can vary depending on the language, duration of the session, and whether it’s scheduled or on-demand. However, it is generally more affordable than in-person interpreting services, as it eliminates travel and logistical costs. Contact us for a more detailed quote.
Video Remote Interpreting (VRI) provides real-time interpretation for people speaking different languages, while Video Relay Service (VRS) is a telecommunications service specifically for the deaf or hard of hearing to communicate via sign language interpreters. VRS is used to connect individuals through video to relay calls, whereas VRI is for live interpreting in various settings.
VRI may not be ideal in situations where a strong internet connection is unavailable or when the environment lacks the necessary technology for video calls. Additionally, it may not be suitable for highly sensitive or confidential situations where in-person communication is preferred for security or comfort reasons.
